Ventura, Calif., (January 22, 2018) – A Disaster Recovery Center (DRC), jointly operated by the State of California’s Office of Emergency Services (Cal OES) and the Federal Emergency Management Agency (FEMA), has opened in Ventura to offer one-stop assistance to residents affected by the December wildfires, as well as flooding, mudflows, and debris flows directly related to the wildfires.
The center is located at Ventura County Credit Union, 6026 Telephone Road, Ventura.
Hours of Operation
Mondays through Wednesdays: 9 a.m. to 4 p.m.
Thursdays and Fridays: 9 a.m. to 5 p.m.
Saturdays: 9 a.m. to 1 p.m.
Closed on Sundays
Representatives from FEMA, Cal OES, the U.S. Small Business Administration and other agencies will staff the center. Residents of any of the designated counties – Los Angeles, San Diego, Santa Barbara and Ventura – can seek help at the Ventura DRC.
Before visiting a DRC, residents are encouraged to apply online at DisasterAssistance.gov or by phone at 800-621-3362 or (TTY) 800-462-7585. Applicants who use 711 or Video Relay Service may call 800-621-3362. The toll-free numbers are open 7 a.m. to 10 p.m. seven days a week.
Applicants should have the following information at hand:
- Social Security number.
- Address of the damaged primary residence.
- Description of the damage.
- Information about insurance coverage.
- A current contact telephone number.
- An address where they can receive mail.
- Bank account and routing numbers for direct deposit of funds.
Residents of the designated counties can find the closest DRC by going online at fema.gov/drc or texting 43362 with the message DRC and their ZIP Code. Standard message and data rates apply.
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